Faster to your Putnam County Water Damage Event

4/20/2024 (Permalink)

SERVPRO of Putnam County provides 24 hour fire and water damage restoration service in Putnam County

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Putnam County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Putnam County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (386) 328-8660

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Putnam County

SERVPRO of Putnam County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Putnam County 24 Hour Emergency Water Damage Service

4/15/2024 (Permalink)

Photo Caption: SERVPRO of Putnam County provides 24-hour fire and water damage restoration service in Putnam County

SERVPRO of Putnam County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - (386) 328-8660

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Putnam County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Putnam County

SERVPRO of Putnam County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do after a fire in you Putnam County home

5/24/2023 (Permalink)

A house fire to your Putnam County home can completely interrupt your family’s lives. Whether the fire erupted in a single room or affected several bedrooms, it’s vital to take safety precautions before entering the home. These will yield the best results for fire restoration and ensure no one is injured in the process.

1. Schedule an Inspection

No matter how safe your home may seem, schedule an inspection first. SERVPROs fire restoration professionals will check that no live electrical components create a shock or other fire risk and will test gas piping for leaks. They’ll also look at structural damage to make sure the home is safe to enter. This crucial step will reduce the potential for injuries and also kickstart the recovery process.

2. Don’t Start Fire Restoration On Your Own

As tempting as it is to begin cleaning up, wait for the professionals. You can open windows, but avoid plugging in box fans or turning ceiling fans on. These may spark electrical problems or worsen the smoke smell and ash cover. Ideally, you shouldn’t use the electricity at all until an electrician has made necessary repairs. The best course of action is to stay off site until fire damage repair begins.

3. Stay Off Furniture

If you start clearing debris with professionals, stay off of furniture. Most pieces are salvageable if ash and soot don’t sink into the fibers. Sitting on a sofa or bed may press them in and embed a permanent ash smell. Professional fire restoration companies have the proper equipment that deep clean sofas, mattresses, chairs, and other furniture that is lined with fabric. SERVPRO will be able to wipe down the soot, deodorize the fire smell, and return your Putnam County home back to like it never even happened. 

Your property isn't waterproof

5/24/2023 (Permalink)

Water damage can be from many different causes and can have many different outcomes. Damage from water can lead to mold, odor and weakened structure. How do you know if you have water damage? Water damage can be put off or ignored if the signs aren't taken seriously. It can be seen by discoloration in a wall or ceiling and can be felt by a damp area that should be dry. Also, it can often times put off a musty odor. 

How did I get water damage?

• Leak in my property
• Appliance malfunction
• Storm causing flooding 
• Pipe burst

 How can I fix water damage?

Start by calling SERVPRO of Putnam County at 386-328-8660. SERVPRO fixes water damages by finding the source and repairing the area. Then the team will bring in special gear to remove the water and dry the area to above and beyond standards. Not only will our team restore the area but will try to restore any items that were affected by the water damage as well. It is a time sensitive job so that more issues are not caused by the water damage which is why we work around the clock to better serve our community.

Here in Putnam County we experience storms, tidal flooding and occasional power outages that can cause appliance malfunction leading to water damage. We are a tough community and with SERVPRO by your side water damage doesn't stand a chance at your property

What should you do after a storm?

5/24/2023 (Permalink)

Returning to our normal routine after storm damage can be absolutely so tiring and without a doubt stressful. Storms are a naturally occurring phenomenon that we should never take for granted no matter how strong the storm signal. Storms come with heavy rain causing a flood that can destroy our establishments and homes. Strong wind, lightning, and heavy rain are common when a storm is coming or is in the area.

Here are a few safety tips on what to do after the storm.

1. After the storm, assess your property and the structural damage it has after the storm and take numerous photos if possible.

2. Secure your home for further damage, cover the broken windows but don’t try to fix it yourself until an authorized person has checked and secured the home.

3. Stay away from the open wire and hanging electric wires. Be careful turning on your generators

Process of Fire Damage Restoration

2/3/2022 (Permalink)

After a fire, the smoke and fire damage are often paired with extensive water damage from firefighting efforts. Since every fire damage is a little different, at SERVPRO of Putnam County, we create unique solutions with a process that relatively stays the same. Check out the steps below to understand our process during a typical fire emergency:  

Step 1: Emergency Contact 

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.  

Step 2: Inspection and Fire Damage Assessment 

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.  

Step 3: Immediate Board-Up and Roof-Tarp Service 

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.  

Step 4: Water Removal and Drying (if water damage is present) 

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.  

Step 5: Removal of Smoke and Soot from All Surfaces 

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.  

Step 6: Cleaning and Sanitizing 

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment. 

Step 7: Restoration 

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

Although our process stays mostly the same, we are prepared to restore your home or business with unique solutions, specific to your needs. If you have fire damage, give us a call at (386) 328-8660. SERVPRO of Putnam County will restore your home “Like it never even happened.” 

Cooking Fires

2/3/2022 (Permalink)

Cooking brings family and friends together, provides an outlet for creativity and can be relaxing. But did you know that cooking fires are the number one cause of home fires and home injuries? By following a few safety tips, you can prevent these fires.  

“Cook with Caution” 

• Be on alert! If you are sleepy or have consumed alcohol do not use the stove or stove top. 
• Stay in the kitchen while you are frying, grilling, or broiling food. If you leave the kitchen for even a brief period, turn off the stove. 
• If you are simmering, baking, roasting, or boiling food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking. 

• Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels, or curtains — away from your stove top. 

IF YOU HAVE A COOKING FIRE... 

• Just get out! When you leave, close the door behind you to help contain the fire. 
• Call 9-1-1 or the local emergency number after you leave. 
• If you try to fight the fire, be sure others are getting out and you have a clear way out. 

• Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled. 
• For an oven fire turn off the heat and keep the door closed. 

Thanks to the National Fire Protection Agency for sharing these tips. 

If you have a fire in your home or business, call SERVPRO of Putnam County at (386) 328-8660.

We Specialize in Flood Cleanup

2/3/2022 (Permalink)

SERVPRO of Putnam County sees flooding often since we have miles of local properties on the St. Johns River. A home can flood at any time due to heavy rainfall in a short period of time or when storms come in during high tide. However, flooding could also occur due to the following events:  

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

If flood water is not handled quickly and properly, it can cause health effects and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

Let our trained, professional crews handle the situation safely and correctly. 

Have questions about flooding?  Call us today.  We’re ready to help (386) 328-8660.

Steps of Water Restoration

2/3/2022 (Permalink)

Every water damage is a little different, but at SERVPRO of Putnam County, our steps to taking care of you and your property are the same. Experiencing water damage? Here are the steps we take to help get your home and business back to normal.  

Step 1 - Emergency Contact 

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. 

Step 2 - Inspection and Water Damage Assessment 

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. 

Step 3 - Water Removal / Water Extraction 

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

Step 4 - Drying and Dehumidification 

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

Step 5 - Cleaning and Sanitizing 

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property. 

Step 6 - Restoration 

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. 

Whether a pipe bursts during the night, or the tide gets a bit too high and into your home, we are available 24/7, 365 days a year. Give us a call at (386) 328-8660, and let our trained professionals take care of your restoration needs.

Why SERVPRO?

2/3/2022 (Permalink)

When the pipe bursts, the house is damaged by fire, or mold is present in your home, who do you call? For most people, it’s their insurance agent. Your next call should be to SERVPRO of Putnam County. 

We create and maintain relationships with insurance providers at both the national level and in the Putnam County area. As an insurance preferred service provider, we are focused on restoring your home or business "Like it never even happened." We are proud to be a “one-stop” service provider, providing seamless restoration and construction services to help restore and rebuild what has been damaged. Partnering with SERVPRO for restoration and repairs also reduces the number of companies, and people, in and out of your home or business during the process.  

During a disaster, we know that time is of the essence. By creating and maintaining our relationships with major insurance providers, we are experienced in what each insurance company requires during the restoration and reconstruction process, so we can get the necessary approvals quickly and get started right away, eliminating costly delays. 

When disaster strikes, call (386) 328-8660 because we are here to Help!