Steps of Water Restoration

2/3/2022 (Permalink)

Every water damage is a little different, but at SERVPRO of Putnam County, our steps to taking care of you and your property are the same. Experiencing water damage? Here are the steps we take to help get your home and business back to normal.  

Step 1 - Emergency Contact 

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. 

Step 2 - Inspection and Water Damage Assessment 

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. 

Step 3 - Water Removal / Water Extraction 

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

Step 4 - Drying and Dehumidification 

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

Step 5 - Cleaning and Sanitizing 

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property. 

Step 6 - Restoration 

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. 

Whether a pipe bursts during the night, or the tide gets a bit too high and into your home, we are available 24/7, 365 days a year. Give us a call at (386) 328-8660, and let our trained professionals take care of your restoration needs.